Bottom line up front: Excellent service and customer care; will use Derby for all my home inspection needs and already recommended this company to workmates.
Mold expert arrived on-time and prepare! She explained the process and listened to my requirements. She was very thorough during the inspection and took two samples requiring laboratory examination. After the inspection, she explained the process and possible outcomes - depending on the laboratory results.
Results returned within three days! I received a phone call and email explaining the results. VERY IMPORTANT FACT: The expert returned to my home explaining the entire procedure to my wife (wife was not on the premises during the initial appointment). This help satisfy her concerns.
I can't state how satisfied I am Derby Property Inspections - so much, I have already utilized their services for another issue. Rare to find a company with such professionalism.